Privacy Policy
Last updated: 18 March 2026
Intara exists for women navigating some of the most tender and difficult experiences of their lives — pregnancy loss, birth trauma, and the complex journey of trying to conceive again. We take your trust seriously, in everything we do. That includes how we handle your personal information.
We are especially mindful of the sensitivity of this space. Our systems and processes are designed to minimise the amount of personal and health information we collect wherever possible. What we do collect, we protect carefully.
This policy explains what information we collect, why we collect it, how we protect it, and the rights you have over it. We’ve written it in plain language, because legalese helps no one.
Questions? You can reach us at connect@intaraspace.com.
Who we are
Intara Space Limited is the data controller responsible for your personal information under UK data protection law. This means we decide how and why your personal information is processed.
Contact: connect@intaraspace.com
A quick summary
Here are the key points before you read the full policy below:
What we collect: Information you give us when you join or get in touch, plus some technical data collected automatically when you use our site.
Sensitive information: Because of the nature of Intara, some of what you share may relate to your health. We handle this with particular care, and only with your explicit consent.
Why we collect it: To run the platform, provide your membership, communicate with you, and keep everything secure.
Who we share it with: Only the service providers who help us operate — never sold to third parties.
How long we keep it: For as long as your account is active, and no longer than necessary after that.
Your rights: You can access, correct, or delete your data at any time. Full details below.
1. What information do we collect?
Information you give us
When you join Intara, join our waitlist, or get in touch with us, you may provide:
Your name and email address
A username and password
Contact and communication preferences
Health-related information — because of what Intara is for, some of what you share with us (for example, your experience of pregnancy loss or birth trauma) may constitute sensitive health data. We only collect and process this information with your explicit consent, and you can withdraw that consent at any time. In future, where you participate in our pregnancy programme, this may also include pregnancy-related health data. We will always seek your explicit consent before collecting any such information.
All information you provide must be accurate. Please let us know if anything changes.
Payment information
If you take out a paid membership, your payment is processed securely by Stripe. We do not store your card details. You can read Stripe’s privacy policy at stripe.com/gb/privacy.
Information collected automatically
When you visit intaraspace.com, our systems automatically collect some technical information, including:
Your IP address and approximate location
Browser type and device information
Pages visited, time spent, and how you navigate the site
Referring website (how you found us)
This data does not directly identify you. It helps us keep the site running well and understand how it’s being used.
We also use cookies for this purpose — see our separate Cookie Policy for full details.
Google API
Where we use Google services, our use of any information received through Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
2. How do we use your information?
We use your personal information to:
Create and manage your account
Deliver your membership — including content, programmes, and resources
Respond to your questions and support requests
Send you service and account communications
Process payments and manage your subscription
Request feedback to help us improve
Send marketing emails, if you’ve opted in (you can opt out at any time)
Maintain the security of the platform
Understand how members use Intara so we can make it better
Comply with legal obligations
Protect someone’s vital interests — in rare circumstances where processing is necessary to prevent serious harm to you or another person
We only process your information when we have a lawful reason to do so — see Section 3 below.
3. Our legal basis for processing your information
Under the UK GDPR and GDPR, we’re required to have a legal basis for how we process your data. We rely on:
Consent: For sensitive health-related information, and for marketing communications. You can withdraw consent at any time.
Contract performance: To provide your membership and the services you’ve signed up for.
Legitimate interests: For things like site security, fraud prevention, analytics, and improving the platform — where our interests don’t override your rights.
Legal obligation: Where we’re required to process or retain information by law.
Vital interests: In rare circumstances where processing is necessary to protect your safety or that of another person.
4. Who do we share your information with?
We don’t sell your data. We share it only with trusted third-party service providers who help us run Intara, including:
Payment processing: Stripe
Website hosting: Squarespace
Membership platform: MemberSpace
Email communications: Kit
Video hosting: Vimeo
Analytics: Google Analytics
All providers are bound by contracts that prevent them from using your data for any purpose other than the services they provide to us.
We may also need to share information in the event of a business transfer, merger, or acquisition — in which case we’d notify you.
5. International data transfers
Some of our service providers — including Stripe, Vimeo, Google Analytics, and Kit — may process your data outside the UK or European Economic Area. Where this happens, we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office.
6. Cookies and tracking technologies
We use cookies and similar technologies on our website. Full details are set out in our separate Cookie Policy.
7. How long do we keep your information?
We retain your personal information for as long as your account is active. Once you close your account, we’ll delete or anonymise your data unless we’re legally required to retain it for a longer period (for example, for tax or accounting purposes).
Where deletion isn’t immediately possible (for example, information held in backup archives), we’ll isolate it from active use until it can be deleted.
8. How do we keep your information safe?
We have technical and organisational measures in place to protect your information — including secure hosting, access controls, and encrypted data transmission.
That said, no system is completely impenetrable. While we do everything reasonable to protect your data, we can’t guarantee absolute security, and transmission of information via the internet is always at some degree of risk.
9. Children and minors
Intara is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has registered, please contact us at connect@intaraspace.com and we will take prompt action.
10. Your rights
Under UK and EU data protection law, you have the right to:
Access a copy of the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data
Restrict or object to certain processing
Data portability (receive your data in a portable format)
Withdraw consent at any time, without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at connect@intaraspace.com or visit intaraspace.com/contact. We will respond as soon as possible and always within one month, as required by law.
If you’re in the UK or EEA and feel your rights haven’t been respected, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority.
Withdrawing consent
You can withdraw consent for processing at any time by contacting us. This won’t affect anything processed lawfully before your withdrawal.
Opting out of marketing
Every marketing email includes an unsubscribe link. You can also contact us directly to be removed from our marketing list. You’ll continue to receive essential service communications related to your account.
Managing your account
You can review or update your account information by logging into your account settings. To close your account entirely, please contact us.
11. Do-Not-Track signals
Some browsers allow you to send a Do-Not-Track signal. There is currently no agreed standard for how websites should respond to these signals, so we don’t act on them. If this changes, we’ll update this policy accordingly.
12. Updates to this policy
We’ll update this Privacy Policy from time to time — for example, to reflect changes in our services or legal requirements. We’ll indicate the date of the latest update at the top of this document. If we make significant changes, we’ll let you know directly.
13. How to contact us
Email: connect@intaraspace.com
14. Reviewing, updating, or deleting your data
To request access to, correction of, or deletion of your personal information, please visit intaraspace.com/contact or email us directly.